In the ever-evolving landscape of the Colombian financial technology (FINTECH) sector, regulatory adjustments have become paramount to ensure fair practices and consumer protection. A milestone in this journey is the issuance of Circular Externa Nº 002 by the Superintendencia de Industria y Comercio (SIC) on October 10, 2023.


Strengthening Consumer Protections

The SIC’s move to fortify its regulatory grip on FINTECH entities is a strategic step to protect consumer rights and instill confidence in the market. These measures, stemming from previous sanctions, serve as a clear signal that stringent oversight is the order of the day.

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Key Regulatory Measures

  1. Transparency in Contractual Dealings

FINTECH companies are now mandated to provide comprehensive written information to consumers, covering critical aspects such as interest rates, payment schedules, and installment details during contract initiation.

  1. Responsible Lending Practices

Interest calculations limited to overdue installments and the requirement for FINTECH firms to disclose credit assignments, guarantees, and early payment terms aim to foster responsible lending practices.

  1. Prohibition of Coercive Tactics

Circular Externa Nº 002 emphatically prohibits threats and intimidation towards consumers and third parties, with potential intervention from the Attorney General’s Office if such coercive tactics are identified.

  1. Consumer-Centric Service Assurance

To uphold consumer welfare, FINTECH companies are obligated to ensure that their services do not harm consumers. This includes providing information in a clear, truthful manner in Spanish and the exclusion of any clauses deemed abusive from their contractual agreements.


The Impact of Stringent Oversight

The regulatory landscape has been shaped by recent fines totaling nearly 600 million Colombian pesos, levied against companies found guilty of imposing excessive interest rates and failing to furnish complete and adequate information to consumers. Furthermore, the directive for reimbursement of excess charges signifies a resolute stance by the authorities in curbing malpractices.


The Role of Legal Counsel

In this era of heightened regulatory scrutiny, legal counsel plays a pivotal role in navigating the complexities of the FINTECH sector. At [Your Law Firm], we understand the dynamic nature of the regulatory environment and offer comprehensive legal solutions to ensure compliance and mitigate risks for our clients.

Circular Externa Nº 002 marks a significant stride in ensuring the integrity of the Colombian FINTECH sector. Navigating these regulatory waters requires astute legal guidance, and BR LATINA is here to empower your journey. Stay informed, stay compliant.

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